Seller Guidelines
To ensure a fair and trustworthy marketplace for everyone, all BidaBoss sellers must adhere to the following guidelines.
General Rules
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Ethical Conduct
Sellers must conduct their business with honesty and integrity. This includes providing accurate product descriptions, transparent pricing, and respectful communication with customers and fellow sellers.
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Prohibited Items
Selling counterfeit, illegal, or regulated items is strictly prohibited. This includes, but is not limited to, dangerous goods, weapons, and items that violate intellectual property rights.
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Responsive Service
Sellers are expected to respond to customer inquiries and issues in a timely and professional manner. Quick and helpful service builds trust and leads to positive reviews.
Listing & Product Guidelines
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Accurate Descriptions
All product listings must have complete and truthful descriptions, including materials, dimensions, and any potential defects. Use high-quality, clear photos of the actual product being sold.
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Fair Pricing
Pricing should be fair and competitive. Misleading pricing, hidden fees, or sudden price changes after a sale is confirmed are not allowed.
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Authentic Products
Only authentic and authorized products may be listed. Counterfeit or knock-off items will result in immediate suspension of your account.
Fulfillment & Shipping
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Timely Shipment
Products must be shipped within the promised timeframe. Delays should be communicated to the customer immediately.
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Proper Packaging
Ensure all items are securely and properly packaged to prevent damage during transit. The packaging should protect the product and not include any external marketing from third-party brands.