Delete your BidaBoss account
This page explains how BidaBoss app and website users can request permanent deletion of their account and associated personal data.
1 How to request account deletion
You can delete your BidaBoss account yourself from Account Security. Deletion is permanent and cannot be undone.
- Open bidaboss.ph and log in with the same account used in the BidaBoss mobile app.
- Go to Account Security:
https://bidaboss.ph/customer/account/Security.php - Scroll to the Delete Account section.
- Enter your current password.
- Type DELETE to confirm.
- Tap Delete My Account and confirm the final prompt.
2 What data is deleted
When you complete account deletion, BidaBoss permanently removes:
- Account profile — username, name, email, phone, password, profile picture, and related customer profile fields
- Login activity — recent login history stored for your account
- Password reset tokens
- Shopping cart items
- Referral records where you are the referred customer
If your account is also a seller account, we additionally delete:
- Seller profile / store record
- Seller applications
- Seller wallet balance and wallet transactions
- Referral records where you are the referring seller
3 What data may be retained
Some records may be kept for legal, accounting, fraud prevention, dispute, or tax obligations, including:
- Orders and order history (including order items and shipping-related records)
- Saved shipping addresses linked to past orders, where needed for fulfillment records
- Chat / messaging records that may be needed for support or dispute resolution
- Product reviews or comments you submitted
- Financial / payment records required by law or payment partners
Retained records are kept only as long as reasonably necessary for those purposes, then deleted or anonymized where practical. See also our Privacy Policy (Data retention).
4 After your account is deleted
- You will be signed out immediately.
- You will no longer be able to log in with that account.
- To use BidaBoss again, you must create a new account.
5 Need help?
If you cannot access Account Security or need help deleting your account, contact BidaBoss support:
- Email: support@bidaboss.ph
- Privacy: privacy@bidaboss.com
Related pages: Privacy Policy · Terms of Service · FAQs